Business Development Manager

Closing Date: 
Friday, September 1, 2023
  1. Position Requirements

 Education
  • Bachelor’s degree in Marketing, Business Administration/ Economics or similar field

 Experience

  • At least 7 years’ experience in Sales / Channel Management /Product Management, with at least 3 years’ experience in managerial level.
  • Experience in driving products initiatives end-to-end; from planning to post-rollout management

Certifications

 

Knowledge
  • Strong understanding of customer insights and analytics
  • Strong understanding of product offerings and customer segments in banking and microfinance
  • Experience with Customer Relationship Management tool utilization
  • Understanding product and customer lifecycle and management
  • Strong knowledge and understanding of financials, sales processes, scorecards and key performance indicators
  • Strong understanding of People Management and performance appraisal tools

Skills
  • Excellent creative and strategic problem-solving skills (i.e. problem definition & structuring, analysis definition, insight generation & recommendation generation)
  • Excellent communication skills especially with top management and other stakeholders
  • Ability to drive the execution of new products, from inception to implementation
  • Strong negotiation and Presentation skills
  • Tech-savvy with the ability to understand, interpret and present data using a consultative approach

 

 

Main Purpose (Why does the job exist)

 

To drive growth and profitability of the company through identifying new business opportunities, building and maintaining strategic relationships, and creating strategies to expand Letshego’s market presence.

 

 

Critical Deliverables /Core Accountabilities and Responsibilities

 

  • Conduct research to identify potential markets, customer segments, and emerging trends.
  • Analyze market data and competitor activity to identify opportunities and threats.
  • Identify potential clients, partners, and customers through various channels, such as networking events, online research, and referrals. Develop and maintain a pipeline for qualified leads.
  • Develop and implement business development strategies aligned with the company's overall goals and objectives.
  • Prepare compelling proposals, presentations, and pitches to win new business opportunities. Ensure that the proposals address client needs and showcase Letshego’s value proposition.
  • Identify, develop and implement strategies to explore new markets, geographies and business verticals for expansion.
  • Lead negotiations with potential clients, partners, and collaborators to secure profitable deals.
  • Ensure that the agreements are aligned with the Company’s interests and financial targets
  • Collaborate with various internal teams, such as Marketing, Distribution, Products, Risk and Operations to align business development efforts with overall company strategies
  • Establish and track key performance indicators (KPIs) related to business development activities, such as revenue growth, conversion rates, and pipeline development.
  • Prepare regular reports to communicate progress and results to senior management.
  • Ensure all complaints for both internal and external customers are resolved timely.
  • Analyse the performance of the various products to establish product success.
  • Provide support to the branch network and Direct Sales Agents.
  • Gather customer feedback to inform product development and improvement

 

Key Performance Indicators

  • Loan Book Growth – Gross Advances
  • Loan Book Growth – Net Payouts
  • Digital Loan Sales Growth
  • Growth of new customers by all Products
  • Sales opportunities created
  • Pipeline value
  • Average conversion time
  • Cross-selling ratio
  • Timely Resolution of queries/complaints
  • Net Promoter Score

 

Complexity of the Role

Multi-cultural awareness and the ability to interact with a wide range of differing levels across the Group, government, society, and business in general. 

 

Closing date for applications:

01 September 2023

Apply to (email address):

LFSB.Recruitment@letshego.com

Standard Disclaimer:

Only shortlisted candidates will be contacted