Fraud Risk Investigator

Position: Fraud Investigator

Reports to: Group Fraud Risk Manager

Purpose of the role

• Conducting investigations into allegations of fraud committed by employees against the Group.
• Reviewing and researching evidence/documents to analyze the overall fact pattern of claim and synthesize data into a professional report with recommendations.
• Preparing and coordinating investigation assignments to obtain relevant evidence and information.

Key Accountabilities

• Conduct fraud investigations on fraudulent activities within the Group.
• Conduct comprehensive interviews with providers, members, perpetrators and witnesses to obtain information which could be considered admissible under generally accepted criminal and civil rules of evidence.
• Assist/manage various activities related to investigation such as data mining, data collection/assessment/cleansing, sampling and extrapolation and analysis/matching of evidence.
• Develop and implement fraud prevention and detection strategies.
• Recommend new software tools used for fraud detection, prevention and reporting activities.
• Assist in managing the Whistleblowing hotline.
• Compile reports/profiles on individuals and groups involved in suspected fraudulent/unethical acts, prepare investigation reports and recommend corrective actions.
• Reviewing processes and systems for purposes of strengthening internal controls through fraud risk assessment, exception reports reviews and industry fraud trends/general intelligence reviews.
• Conduct/assist in conducting fraud risk assessment and fraud awareness workshops across the Group.
• Assist in training staff on fraud risk awareness.

Think requirements & working complexities

• Professional work ethic and integrity.
• Ability to exercise considerable judgment and discretion in obtaining and analyzing facts and interpreting the law to specific cases.
• Ability to gain insight into the most effective fraud risk management applications.
• Ability to collect, analyze and interpret relevant documentation and information.
• Ability to work independently whilst producing and delivering results.
• Ability to deal effectively with staff at all levels.
• Clear and deep understanding of financial crime law and regulations.
• Ability to prioritize work effectively.

Qualifications, Experience & knowledge

• Minimum academic requirements include a Bachelor’s Degree in Finance and Accounting;
• Certified Forensic Investigation Professional (CFIP) mandatory
• Certified Fraud Expert will be an added advantage.

• At least 3 years of experience working within/ with a financial institution.
• At least 2 years’ additional experience in conducting administrative investigations.
• Formal professional training in a comprehensive range of investigation-related areas.
• Knowledgeable in fraud prevention including fraud risk assessment.
• Knowledge/experience in internal audit and law enforcement processes.
• A professional background and established credibility in the field of complex investigations is essential.

Skills

• Excellent report writing skills.
• Strong interpersonal and communication skills including the ability to interact with senior management.
• Ingenuity and persistence to obtain case information not readily available, with an eye for detail.
• Leadership experience and a proven track record in a challenging environment.
• Good organisational skills needed to manage a high volume of assigned cases.
• Proficient knowledge of the fraud regulations.
• Good interviewing and interrogation skills along with the capability for drafting reports.
• Honest and ethical with high levels of integrity and confidentiality.
• Highly proficient in Microsoft Office Suite: Word, Excel, PowerPoint and Visio.
• Flexibility to travel across all the subsidiaries to perform assignments.