Teller
Closing Date:
Friday, November 16, 2018
Location of the Job:
Namibia
Reference Number:
N/A
Job Description
Position: TELLER
Reports to: BRANCH MANAGER
Purpose of the job
1. To create a unique client experience by attending to enquiries and teller related transactions, client queries, banking requirements, the needs of clients and refer cross sell opportunities while mitigating risk and contribute to branch objectives.
Key Accountabilities:
1. Responsible for Withdrawals, Deposits and Transfers
2. Bookings in and out of cash from Senior Teller
3. Daily checking of cash accounts
4. Balancing of daily cash and secure branch stock holding (e.g. cards)
5. Enable processing of inter-bank transfers by preparing all transactional documents and originals
6. Ensure an understanding of client's needs by providing world class service to clients by greeting, listening and asking questions
7. Provide sales leads and enable cross-selling (without advising) of products by identifying, making suggestions, and referring to the relevant department for action.
Required abilities:
1. Customer Service orientation
2. Retention and expansion of client base
3. Client satisfaction/client quality service
4. Cross selling
5. Good administrative skills
6. Good interpersonal and communication skills
7. Computer skills
8. Meticulous and accurate
9. Honest with no criminal record
Knowledge and Experience Required of Job Holder:
1) The applicant must have Grade 12 (25 points) original certified
2) A Diploma in banking/banking related field will be an advantage
3) Must have at least 1-2 years general banking experience as well as Teller experience
4) Applicant will be required to work on Saturdays
5) Certificate of Conduct
Closing date: 16 November 2018
Apply: