Relationship Officer
Closing Date:
Friday, November 16, 2018
Reference Number:
N/A
Job Description:
Position: RELATIONSHIP OFFICER
Reports to: SENIOR RELATIONSHIP OFFICER
Purpose of the Job:
1. To serve as a customer interface for all Letshego products.
Key Accountabilities:
1. Complete all customer applications accurately and completely
2. Obtain required documentation for all account applications
3. Ensure the accounting opening process is in line with the company’s internal policies and procedures
4. Adhere to internal customer service standards
5. Provide adequate product information to customers
6. Ensure applications are timeously forwarded to Quality Assurance for approval
7. Escalate urgent matters to supervisory level
8. Any other departmental or branch tasks or duties
Knowledge and Experience Required of Job Holder:
1) Grade 12 (25 points)
2) Related degree/diploma would be an added advantage
3) Related experience in customer service and sales would be an added advantage
4) Computer literate
5) Fluent in English (speak and writing)
6) No criminal record
Closing date: 16 November 2018
Apply: