Teller
Closing Date:
Friday, February 1, 2019
Location of the Job:
Namibia
Reference Number:
N/A
Job Description
Position: TELLER
Reports to: BRANCH OPERATIONS SUPERVISOR
Purpose of the job
1. To create a unique client experience by attending to enquiries and teller related transactions, client queries, banking requirements, the needs of clients and refer cross sell opportunities while mitigating risk and contribute to branch objectives.
Key Accountabilities:
1. Responsible for Withdrawals, Deposits and Transfers
2. Bookings in and out of cash from Senior Teller
3. Daily checking of cash accounts
4. Balancing of daily cash and secure branch stock holding (e.g. cards)
5. Enable processing of inter-bank transfers by preparing all transactional documents and originals
6. Ensure an understanding of client's needs by providing world class service to clients by greeting, listening and asking questions
7. Provide sales leads and enable cross-selling (without advising) of products by identifying, making suggestions, and referring to the relevant department for action.
Abilities Requirements:
Customer Service orientation
Retention and expansion of client base
Client satisfaction/client quality service
Cross selling
Good administrative skills
Good interpersonal and communication skills
Computer skills
Must be accurate
Honest with no criminal record
Knowledge and Experience Required of Job Holder:
1. The applicant must have Grade 12 (25 points) original certified.
2. A Diploma in banking/banking related field will be an advantage.
3. Must have at least 1-2 years general banking experience as well as Teller experience.
4. Applicant will be required to work on Saturdays.
5. Code of Conduct.
Closing date: 01 February 2019
Apply: